澳门在线赌城娱乐咖啡供应商中心

欢迎来到澳门在线赌城娱乐咖啡供应商中心, your primary source of guidance for successful transactions with AstraZeneca through Coupa Supplier Portal (CSP). This hub serves as the main source for insights into managing AZ Coupa Purchase Orders and efficiently submitting invoices for these orders via the Coupa Supplier Portal. 获取与CSP无关的查询支持, 请向下滚动到“财务直接帮助台”的联系方式.

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AstraZeneca and affiliates invoicing method is electronic invoicing through Coupa Supplier Portal (CSP).


Within the Supplier Hub all the suppliers, including our affiliate's suppliers (e.g. Alexion),将被称为 澳门在线赌城娱乐的供应商.

请 select the country based on the AstraZeneca entity you will invoice.

例如,如果您发票澳门在线赌城娱乐英国有限公司. 选择英国. 如果你的发票澳门在线赌城娱乐AB选择瑞典等.



常见问题:


1. Do I need to connect to AstraZeneca on CSP to be able to view AZ Purchase Orders and upload invoices?

Yes, you need to be connected in order to be able to view our POs and submit invoices through CSP. 连接可以通过两种方式建立. 请 点击这里 了解更多.

2. I have a PO issued by AstraZeneca, but I can’t find it in my CSP account. 我该怎么办??

发生这种情况的原因可能各不相同. Most common is that AstraZeneca customer boxes haven’t been ‘checked’ in the appropriate sections (Legal Entity, 请教, 用户)的CSP帐户. 请参考以下内容 指导文档,以验证是否已正确完成. In case this doesn’t work and you continue to face this issue please contact us at GBCSSupplierEnablement@chippyirvine.com  

3. AstraZeneca customer is grayed-out on the customer dropdown menu in my CSP account. 我需要做什么?

Most common reason this may happen is that AstraZeneca customer boxes haven’t been ‘checked’ in the appropriate sections (Legal Entity, 请教, 用户)的CSP帐户. 请参考以下内容 指导文档,以验证是否已正确完成. In case this doesn’t work and you continue to face this issue please contact us at GBCSSupplierEnablement@chippyirvine.com

4. 我如何查询通过CSP提交的发票的付款日期?

请参考这个 指令 for more information on how to check invoice payment dates directly in your CSP account.

5. 我可以编辑已经提交的发票吗?

一旦您的发票已经提交,它不能被修改. 如果发送错误, please create a credit note to cancel it and send a new invoice replacing it. 请 refer to question number 10, ‘我如何通过CSP提交信用票据’?

6. 如何直接从澳门在线赌城娱乐PO邮件中创建发票?

You can use the ‘Create Invoice’ interactive button that comes in the AZ PO email. 此选项称为供应商可操作通知(SAN)。. 请 点击这里 以了解更多关于SAN功能的信息. 

7. You may not add unbacked lines to a backed invoice – what does this error mean?

AstraZeneca does not allow to send invoices with more lines than the ones already existing on the Purchase Order. An unbacked line is an additional line created by the supplier in CSP that was not on the Purchase Order (e.g., 如果PO有2条线, it won’t be possible to invoice AstraZeneca against a third line that you have added in CSP). 请记住只开具现有额度的发票.

Any other lines that you may have inadvertently added while creating the invoice can be deleted by clicking on the red X circle (as highlighted below).

8. Why do I need to input an exchange rate when creating my invoice in CSP?

In case you decide to use a different currency in the invoice compared to what your default currency is, CSP会要求您输入这些货币之间的汇率.

例如:如果您是英国供应商,您的默认货币是英镑. If the PO you invoice against is in EUR, CSP will ask you to input the exchange rate from EUR to GBP. 

请 know that the currency of the invoice should match the currency of the PO.

9. 付款期限如何计算?

Payment due dates are calculated based on the date of invoice submission on the Coupa Supplier Portal. We use the submission date as the starting point for payment calculations, 而不是发票文件本身所显示的日期. This approach ensures accurate and timely payment processing, aligning with our internal systems.

10. 我如何通过CSP提交信用票据?

点击这里 to learn how to create credit note for approved/pending approval invoices and 点击这里 学习如何为有争议的发票创建信用票据. 

11. How do I submit a credit note through Supplier Actionable Notification (SAN)?

点击这里 学习如何通过SAN提交争议发票的信用票据, 发票邮件通知的名称是什么.

12. 我可否透过CSP提交退款形式的信贷票据?

不,你不能. CSP不允许提交这种信用票据. 请联系澳门在线赌城娱乐财务直接帮助台 FinanceDirectEMEA@chippyirvine.com (欧洲)和 FinanceDirectAmericas@chippyirvine.com (北美地区), provide them with information on which AstraZeneca entity is billed and which PO/POs the rebate credit note refers to, and the help desk will provide 指令s on where to send the credit note. 

13. 如何向CSP帐户添加更多用户?

点击这里 了解如何向您的CSP帐户添加其他用户.


澳门在线赌城娱乐:


财务直接服务台

财务直接服务台 should be contacted for general invoice queries and questions on disputed invoices.

您有两种方式获得Helpdesk的支持:

  1. 抬高你的票 AZ供应商支持门户. 要获得访问权限,请完成 注册表单 (不适用于Alexion供应商).
  2. 通过电子邮件与团队联系:

公司数据和银行详细信息更改

If you have changed your company data or bank details in your Coupa Supplier Portal account, 它不会自动反映在澳门在线赌城娱乐方面. To change the bank details please contact the corresponding 财务直接服务台 team with your new bank details mentioned on a formal document in non-editable PDF format, e.g. 公司信笺,银行信笺. 请 find 财务直接服务台 contact details in the first column of ‘澳门在线赌城娱乐’ section.

使用电子发票支持

GBCS Supplier Enablement should be contacted for questions on the following topics:

  • Technical issues when uploading invoices and credit notes to AstraZeneca through Coupa Supplier Portal
  • Coupa供应商门户邀请和连接请求
  • cXML打卡/ PO /发票集成

GBCSSupplierEnablement@chippyirvine.com